Vaprwear offers a 90-day replacement warranty against manufacturing defects on apparel and backpacks and a 180-day replacement warranty on our battery and Drawstring*. Both warranties are effective from the date of purchase. Vaprwear will repair or replace, at its discretion, any product found to be defective within the scope of normal and appropriate utilization which excludes normal wear. Claims should be submitted at www.vaprwear.com/warranty. Proof of purchase is required.
* The cartridge is provided “as is” and is not covered under the manufacturer’s warranty.
Vaprwear will accept returns within 14 days. Items must be in original, unused condition. Items must be shipped back within 14 days of the original delivery date. Buyer must understand and agree to pay all shipping costs associated with returning the item (s). This includes non-reimbursement of any expedited shipping services selected at time of service.
Vaprwear reserves the right to deny, any return or exchange and may request additional information as a condition of return or exchange.
Our foreign return policy is implemented on a case-by-case basis. Due to the great fluctuation of shipping costs, customs fees and taxes, we will do our best to accommodate such requests. While we have customer satisfaction as our top priority, solutions are subject to our discretion.