Answers to your Questions
Are these actually real?
Are you actually asking that?
How does it work?
The vape pen is connected at one end of the hose, the mouthpiece at the other end, and the hose goes around the inside of the garment and the ends go into custom pockets either on the outside or inside of garment, depending on the style.
The hood has a zipper all the way around for easy hose removal for washing.
How do I wash it?
Unzip all the way around the hood to remove the hose prior to washing. Machine wash cold. Dry low heat.
Are your sizes standard?
Yes. We will have a sizing chart available soon.
Does the vape and hose come with the apparel?
By default, the DLo3 is included in the price of each hoodie. You have the option on the product page to downgrade to the DLo1 or to no vape system at all and receive only the apparel.
How do I setup my first system?
There is a manual provided with the DLo3 Vape System. We are however currently working on a 3D animation instructional video that is coming soon!
Can I use my own vape pen?
Yes, if it is 510 threading you can. If it is not, we can custom fit our hose to any vape system.
Can I use my own cartridge?
If your cartridge is from a 510 threaded pen, yes.
Does the battery have a button or is it automatic?
The DLo1 pen comes with an automatic battery for auto-draw. It is buttonless.
The DLo3 system comes with both an automatic battery and a push-button battery.
What is the difference between the DLo1 and DLo3?
The DLo1 (e-juice) is a single pen kit.
The DLo3 (flower and e-liquid/oils) is a kit that comes with cartridges designed for each form.
What are the specifications?
Battery Capacity: 280mAh
Working Voltage: 3.6V-3.8V
Charging Time: about 2.5 hours
What is your warranty?
At vapRwear, we stand behind our products and provide a 1-year warranty on electronic components.
- Email us at [email protected] from the email address from which you placed your order. You will receive a reply within 2 business days to coordinate a replacement. After sending in your defective battery, please allow at least 2-4 business days for processing. You will need to send the defective battery in to us using whatever method you see fit, and we will cover the cost of shipping the replacement back to you.
- If purchased from one of our authorized retailers or other retail establishment, please keep your receipt as proof of purchase, as it will be required for replacement at no cost. Without a valid proof of purchase, replacements will be subject to a processing and handling fee.
- Warranty is not applicable to mouthpieces, tanks or coils. For sanitary purposes, please do not send any used tanks or coils.
- Warranty is not applicable to merchandise. All merchandise sales are final.
What is e-liquid?
E-liquid is the fluid that fuels the Electronic Cigarette. It is what provides the nicotine solution and the flavoring to your Electronic Cigarette. It creates the vapor in which you exhale that mimics the traditional smoke from analogue cigarettes.
Is there nicotine in e-liquid?
All of our flavors are available nicotine-free.
What different strengths does e-liquid come in?
Our e-liquids are offered in 3 different strengths.
- 0mg – No nicotine
- 3mg – “Extra Light”
- 6mg – “Light”
What's in e-liquid?
E-liquid uses base ingredients to create a smooth flavor. This base can consist of PG (Propylene Glycol), VG (Vegatable Glycerin) or both. Most of our eLiquids have mixes containing 70% PG/VG 30% to 50% PG/VG 50%. PG and VG are combined with natural or artificial flavors such as vanilla or apple which creates unique and satisfying recipes.
What is PG or Propylene Glycol?
Propylene Glycol is used as a flavoring carrier in food products, as an ingredient in food coloring and also used as an additive in various medicines. A combined base of PG/VG blend is much more smooth then 100% PG base. Propylene Glycol is non-toxic.
What is VG or Vegetable Glycerin?
Vegatable Glycerin is a sweet, thick, vegetable based liquid. 100% VG base is very thick and hard to smoke effectively. A combined PG/VG blend is recommended. Vegatable Glycerin is non-toxic.
ORDERS AND SHIPPING
Do you ship internationally?
Yes! Pretty much everywhere. Please note that on USPS First Class packages tracking is only available until the item reaches the US border. Also, remember your country may levy taxes, customs fees, or import duties on the purchase that you’ll be responsible for.
How long will it take for my order to arrive?
Most orders shipping to the USA will arrive in just 2 to 3 business days with our standard shipping method. If you wish to obtain a guaranteed delivery date, please choose an upgraded shipping method.
Where do you ship from?
Denver, Colorado, USA
Which days do you ship?
Our warehouse operates Monday through Friday, occasionally on Saturday.
What will show on my credit card's billing statement?
Mile High Hoodies
Will I have to sign for my package?
While an adult signature is required for orders $200 and greater, an “Indirect Signature” option is available for most locations. The Indirect Signature service will not require you to be home when the carrier attempts to deliver your package. Please contact us for further details.
What's your return policy?
If you need to return or exchange your purchase for any reason, just ship back to us unopened in brand new condition within 30 days of your purchase. We’ll get you a refund. Just shoot us an email at [email protected] first to get your unique RMA number and return instructions.
Do you accept checks or money orders?
We do accept USPS Money Orders. You can place your order by phone, and your order will be shipped after we receive your payment. Please contact us for details.
Do you take payment over the phone?
Yes, you can place your order via phone by calling vapRwear’s Customer Service team at 844.VAPRWEAR. We accept credit cards, debit cards, and gift cards backed by Visa, Discover, American Express, and Master Card. If you prefer to pay with PayPal, you can place your order online at www.vaprwear.com.